Reforms and Public Life

We present to our readers an interesting Article written by Mr. Sorabh Bajaj. 

Mr. Bajaj has been working as Program Management-Customer Advocacy at Unisys. He is also a Visiting Faculty for MBA Program at MARC School of BUSINESS. To know more about Mr. Bajaj, please click here. Happy Reading !

The sight of a commercial vehicle especially an auto rickshaw polluting the air is a very common in India.  And Bangalore seems to be safe haven for environmental offenders. On an usual morning, en route office, my wife asked me do we have pollution check drives in Bangalore. She recalled how in Delhi cops would run pollution check drives. While this approach of Delhi police seems to be working but is it sustainable and efficient approach? If you had been ‘victim’ of this drive you will realize that how inefficient the process is. Traffic Police stops you for just checking if you have a valid pollution under control certificate or not- the entire process can take 10-30 minutes depending on time of the day and location in the city.

Mr. Sorabh Bajaj has been working as Program Management-Customer Advocasy at Unisys

Mr. Sorabh Bajaj has been working as Program Management-Customer Advocasy at Unisys

I have not mentioned anything about corruption opportunity during such drives. Gurcharan Das   very rightly mentioned in his book “India Grows at Night” that more the number of interactions with Govt., higher the opportunity for corruption.

Most of us are law abiding citizens and we are conscious about our environment. We get our cars serviced, ensure our car does not pollute. The real reason for us to collect pollution under control certificate is to avoid manhandling by Traffic Police.

Revisiting my wife’s comment- do we have pollution check drives in Bangalore? In my mind I am thinking do we really need such drives to control pollution? Again quoting Gurcharan Das, our government is sleeping where it need of be acting and is hyperactive where it should not be playing role.

Now, traffic police has host of responsibilities and their main responsibility is to manage traffic. To help them focus on their main responsibility, our Govt. should reform these outdated laws/systems. If you really want to bring discipline in adherence to pollution under control checks then having special drives by Traffic Police will bring more pain and agony to public than actually reducing pollution.

I offer some food for thought for our bureaucrats; all the pollution generating vehicles need to get their insurance renewed every year. Why can’t we sell pollution check vouchers along with insurance? Having already paid for pollution checks, vehicle owner would like to redeem the vouchers in timely fashion. And those who did not renew the insurance for their vehicle become target not just for pollution drives but also “document check” drives. These drives become much focused and if Traffic Police has resources, these drives can be driven at source i.e. vehicle registration address of non-compliant.

The suggested process may not be the best one and I welcome critique to start the thought process around it. This is my small effort to connect public with reforms, which generally are considered as high level governmental talks. In addition to major economic reforms, India needs to reform laws/systems that impact common man in daily life. And a discussion like this is starting point.

ABOUT MARC SCHOOL of BUSINESS

MARC Business School is India’s First & only Business School to offer Company Linked MBA program which works on company/industry recommended skills. Recently, MARC has been ranked 2nd In India (New Generation B-Schools Category)To know more about MARC B School, visit our website http://www.marcbschool.com/ or follow us on Facebook 

Advertisements
image

Learn More about MARC SCHOOL OF BUSINESS

In the summer of 2008, in a report produced by Goldman Sachs, it has been argued that India could be 40 times bigger by the year 2050. This is primarily because the young population of India has immense potential to lead through their integrated effort as entrepreneur, innovator or skilled managers. However, there is a shortage of well-educated and skilled professionals in India and there is an urgent need to address this issue by providing quality of education to young populations of India to make them prepare for the future potential development of India.

In this contrasting backdrop, a few renowned educationalists, experienced academicians and industry experts took an initiative to undertake a dream project with an avowed mission of providing quality education in management to meet the aspirations of the student community on one hand and meet the expectations of business and industry on the other. Known as MARC School of Business, this institution is located in the prime up-market area of Bannerghatta Road, Bangalore in the neighborhood of IIM Bangalore. Established in 2008, this business school has a core objective to provide quality education and careers to aspirants. Today, MARC School of Business can pride itself as one the most emerging business school in India and recently it was ranked 2nd in new generation B-School Category in India. With a unique course-structure which offers direct industry exposure, MARC school offers company linked MBA program, the first of its own kind in Indian business education. This well-researched program focuses on imparting business education to the students through regular classroom programs and simultaneously exposing them to industry or corporate environment.

Campus perfect - MARC SCHOOL OF BUSINESS

Campus perfect – MARC SCHOOL OF BUSINESS

At MARC, Company linked MBA program emphasizes quality training as per the industry or company requirements with a practical focus. Program design and delivery is as per industry and company requirements and this differentiates the students apart from the rest. The programs are company linked because students are trained on company specific skills for first two semesters along with MBA courses and are assessed by the company based on their performance as trainees which is followed by placement. In this unique method, the students can choose specialization based on Profile Mapping and interest. They can have interaction with company executives from beginning of the first semester. They are also trained on additional skills required by company. Moreover, the students have on-job assignment to prove their performance. Thus, they have an edge over students of other management institutes. They are usually placed beginning from the 18th or 19th Month of their course duration.

MARC School of Business has 100% placement record since its inception. Its unique program facilitates placement process through a Systematic Profile mapping and analysis. MARC interacts with companies from beginning on taking inputs on skill requirements which helps them assign and offer “Right Training”. Therefore, the companies have an opportunity to “test the students” once they are trained and then they can recruit in accordance to their expectations. The School efforts to train students from Day One and subsequently they are assessed on a regular basis so as to understand the “gap and bridge the same”. The list of companies who visited the institute in the past include major MNCs like AC Nielson, HUL, Biocon, Edelweiss, E&Y, HDFC Bank, Morgan Stanley, Bank of America, Citi Bank and many more. And thus, within less than 5 years of its existence, MARC School of Business has been able to find a distinct position among the emerging B-Schools in India.

ABOUT MARC SCHOOL of BUSINESS

MARC Business School is India’s First & only Business School to offer Company Linked MBA program which works on company/industry recommended skills. Recently, MARC has been ranked 2nd In India (New Generation B-Schools Category)To know more about MARC B School, visit our website http://www.marcbschool.com/ or like us on Facebook. You can also follow us on Twitter here.

“The Magic of Dabbawalas” – An interaction with Dr. Pawan Agarwal

The Mumbai Dabbawala is a 118 years old organization. It is engaged in the business of delivering ‘home made’ food to the working professionals at their respective offices. The persistent issues related to over-crowded traffic and long distances in Mumbai are a big problem for working people.

The Dabbawalas employed in this unique industry carry the lunch boxes (Dabba) from the working professional’s home to their respective office places through various modes of transport with utmost Sense of punctuality. This is a huge industry in this fourth most populous city of the world and the Dabbawalas are known for their sheer sense of punctuality, discipline and trustworthiness. Moreover, the facility of availing freshly cooked homemade food for lunch at office place is another major factor that has taken this business to newer heights on international level.

Dr. Pawan Agarwal (M. Com., B.Ed., LLB, ACS and Ph.D.), Mumbai Dabbawala authorized speaker/presenter attended a seminar at MARC School of Business and made a passionate and highly informative presentation to the students and

Dr. Pawan Agarwal, Mumbai Dabbawala authorized speaker/presenter attended a seminar at MARC School of Business

Dr. Pawan Agarwal, Mumbai Dabbawala authorized speaker/presenter attended a seminar at MARC School of Business

faculty. He explained how the famed Dabbawalas with a strength of 5000 men , mostly illiterate people, deliver and take back nearly 200,000 lunch boxes each day at Mumbai with an accuracy of less than one mistake in 6 million deliveries , which earned them the coveted ‘six sigma ‘certification and caught international attention. With zero attrition rate and highest customer satisfaction, Dabbawalas have become a live case study in many international B-schools.

Mahatma Gandhi’s exhortation that “Customer is the King, Serve him” is the guiding spirit of the Dabbawalas”, said Dr. Agarwal. He reminisced how even England’s Prince Charles’ meeting with Dabbawalas had to be scheduled during their meager spare time in front of Church gate Station and Virgin Airlines chairman Sir Richard Branson had to travel with them in the luggage compartment of Mumbai local train to be with them, so that customer deliveries are not affected !

In this organization, everyone who works is equal. Regardless of Dabbawala’s function, everyone gets paid about two to four thousand rupees per month (around 25-50 British pounds or 40-80 US dollars).

Between 175,000 or 200,000 lunches get moved every day by an estimated 4,500 to 5,000 Dabbawalas, all with an extremely small nominal fee and with utmost punctuality. Most remarkably in the eyes of many people from the West, the success of the Dabbawala trade has involved no Western modern high technology. The main reason for their popularity could be the Indian people’s aversion to Western style fast food outlets and their love of home-made food.

The New York Times reported in 2007 that the 125 year old Dabbawala industry continues to grow at a rate of 5-10% per year. Dabbawalas have become an example of hard work, time management, supply chain management success , team work and simple management skills , so much so that now they are invited to deliver lectures to India’s top management colleges like IIMs and even to foreign universities.

Dabbawalas are integral part of Mumbai and every day they may be seen rushing to ensure on time delivery of lunch boxes, so they are a common sight on the streets of Mumbai. Out of 5000 Dabbawalas, about 85% are illiterate and the remaining 15% are educated up to 8th grade. However by working for past 116 years will full dedication, time management, no strike gathering experience in logistics – Mumbai Dabbawalas have created a place of their own in the world of business. Six Sigma, ISO and many other certifications awarded to this organization by external agencies further confirm the high quality of work being done by the Mumbai Dabbawalas. The nuances of delivering a simple lunch in the Mumbai Dabbawala way has proved to be an innovative learning experience for final year business school graduates aspiring for top posts in corporate set-ups with fat salary packages. For the students of MARC it was a great learning experience. They listened with rapt attention when

Pawan Agarwal elaborated the ideals of passion, teamwork, dedication and hard work and participated enthusiastically in the interactive session that followed. Mr. U K Sharma, Director of MARC felt that presentations on success stories like Dabbawalas help in instilling the right values of passion, hard work and customer orientation among the students and hoped that it will motivate them to replicate such systems in business and industry.

About Dr. Pawan Agarwal

Dr. Pawan Agarwal is the Owner at Mumbai Dabbawala Education Centre.

Dr. Pawan (M.Com. Bed. LLB. ACS., PhD.), is Mumbai Dabbawala authorised English speaker/presenter. He has made more than 200 presentations across various corporate in Indian and abroad. Also presentations were made to various Universities, NGOs, YPO & YEO member organisations (Young President Organisation & Young Entrepreneur organisation). In the year 2001, while he was pursuing his Doctorate for the topic “A Study & Logistics & Supply Chain Management of Dabbawala in Mumbai”, he had approached the Dabbawala’s (Mr. Raghunath and Mr. Gangaram).

Dr. Pawan has been involved in the world of Dabbawalas ever since and works on an honorary basis to make presentations. He has been authorized by Dabbawalas to present their work in front of the audiences in English.

 Get connected to him here on Linkedin.

Read more about Dabbawala here.

Watch his exclusive TALK on TEDxSSN here.

ABOUT MARC SCHOOL of BUSINESS

MARC Business School is India’s First & only Business School to offer Company Linked MBA program which works on company/industry recommended skills. Recently, MARC has been ranked 2nd In India (New Generation B-Schools Category)To know more about MARC B School, visit our website http://www.marcbschool.com/ or like us on Facebook

Seminar on Rural Entrepreneurship

India has a rich history of agricultural heritage and agrarian economy. India stands in second rank worldwide in farm output. Almost 50% of total workforce in India are directly or indirectly related to agricultural activities and it is one of the broadest economic factor contributing by around 16.6% to total GDP (as in 2009, considering sectors like fisheries and forestry). However, the growth factor associated with this particular sector is steadily decreasing in contrast to the developing socio-economic   development that is taking place. The huge potential that lies in the rural sector in terms of agricultural products is either under-appreciated or not properly targeted in the shadow of tremendous progress of other sectors accelerated by technological advancement. In the context of management education, therefore, it is of utmost necessity to make the management students aware of the huge potential that can contribute to inclusive growth of an economy both in terms of economic growth and socio-cultural development.

Keeping this in focus, a seminar was organized at MARC School of Business on 25th January, 2013. The seminar was attended by Ms. Annemarie Ryu, a prolific social entrepreneur at Harvard University. She is the founder and the CEO of Global Village Fruits Inc. that won Harvard’s 2012 Innovation challenge for work on imports of organic jack-fruits from farmer cooperatives in India. She addressed the student managers of MARC on Rural Entrepreneurship and shared her own experience on her entrepreneurial debut in this particular sphere of business.

Ms. Ryu is the founder and the CEO of Global Village Fruits Inc.

Ms. Ryu is the founder and the CEO of Global Village Fruits Inc.

Ms. Ryu hails from Minnesota, USA from a family of medical practitioners. The business model of her venture is based on import of jack-fruits from India which is a major producer of Jackfruits. A total production of 75% of jackfruits around the world happens in India and some very rare varieties of jack-fruits are produced in India. USA is a huge market of jackfruit consumption and a major part of jack-fruits are imported from countries like Mexico, Brazil. However a major amount of such jack-fruits produced in India gets wasted due to lack of proper market place. In this context, Ms. Ryu also mentioned that her initial effort has been quite successful and the year 2012 saw a raise of around 10 times of jack-fruits import to USA. She also mentioned that the journey was not hassle-free where she had to go through various regulations such as getting approval from FDA (Food and Drug Administration, USA), US  Customs etc. However, she was able to create a major market for these imported products and around 44 major supermarkets in USA buy these imported fruits. She plays a pivotal role in the whole process by maintaining direct interface with the farmers based in India. It is mentionable that jack-fruits have major importance in terms of its usage as raw materials in various other products including confectionery products.

Mr. Uday Kumar Kollimath heads the management program at Sri Sri Agribusiness Academy in Bangalore

Mr. Uday Kumar Kollimath heads the management program at Sri Sri Agribusiness Academy in Bangalore

Also present in the seminar was Agricultural Expert Mr. Uday Kumar Kollimath. He is a management practitioner with more than 26 years of experience in sales and marketing of agro-based products with leading companies like SPIC, Zuari and Oriental Floratech. A graduate from University of Agricultural Sciences, Bangalore and Canadian School of Management, Mr Kollimath heads the management program at Sri Sri Agribusiness Academy in Bangalore. In his address speech to the students, he mentioned that there are 250 different varieties of jackfruits found in the North-Eastern part of India.  He insisted the importance of reconnecting to the villages to explore opportunities lying in terms of such rare agricultural products. The opportunities have been lying in agricultural sectors and it should be explored through education in Business Schools. There is a dearth of labor force in villages and it has become very important to have a glimpse of this depleting working force in rural area. He asked the students to enthusiastically volunteer and make themselves as part of the rural agricultural life through rural entrepreneurships. He said there are ample opportunities for the budding business students in rural sector and he cited the example of salad market which has got a significant market in India. Referring to a research, he mentioned that raw foods have got better cost saving compared to the cooked foods. He also mentioned about Millet production in India which has very good opportunities in terms of the nutritious contents, fiber contents and proteins. However, there is no organized market for varieties of Millets that are produced in India.

The seminar was also attended by distinguished Rural Entrepreneur Mr. Jaisimha. He reiterated the essential potentials underlying jackfruit productions. Addressing the students, he said that the traditional concept of water reserve by building water dam has becomeobsolete and time has arrived to see this problem from a new perspective.

 Mr. Jaisimha is a distinguished Rural Entrepreneur

Mr. Jaisimha is a distinguished Rural Entrepreneur

“I see jack-fruit tree as reservoir of water”, he said. Talking about organic milk production in reference to rural entrepreneurship, he said that there is no big infrastructure needed for such business. “If you are self-driven, just forget about jobs”, he said. He expressed his hope that MARC School of Business would produce exemplary entrepreneurs which can drive the nation forward.

The students actively participated in the seminar and came up with their questions in an inquisitive effort to learn the essence of rural entrepreneurship.

Further Reading 

To know more about Ms. Ryu, please click here.

Connect to Mr. Uday Kumar Kollimath here

ABOUT MARC SCHOOL of BUSINESS

MARC Business School is India’s First & only Business School to offer Company Linked MBA program which works on company/industry recommended skills. Recently, MARC has been ranked 2nd In India (New Generation B-Schools Category)To know more about MARC B School, visit our website http://www.marcbschool.com/ or like us on Facebook .